Aiea Heights Senior Living

Q: What is the cost for a resident at Aiea Heights Senior Living and Waialae Senior Living?

A: The cost will vary based on each resident’s condition. Prior to admission, each potential resident is given an assessment exam by our RN to determine the level of care required. Please call Jane, our Director of Nursing at (808)979-6229 for the range of our current rates or to schedule a free tour and assessment.

Q: Do you accept residents with dementia?

A: Yes, we are able to care for residents with varying conditions and circumstances from requiring minimal supervision to being monitored by Hospice.  We unfortunately have only a limited number of beds for certain conditions and circumstances. Please call us with more information on your loved one’s situation and we will gladly let you know of availability.

Q: Do you accept residents who are currently undergoing dialysis treatment?

A: Yes.  Our Director of Nursing, who has 27 years of nursing experience including renal care, has structured a program where we can actually do Hemodialysis or Peritoneal Dialysis in the comfort and privacy of our care homes.  This will eliminate the need for residents to have to travel to the dialysis facilities several times per week.


Q: Do we need to provide our own furniture or bed?

A: No, each resident is provided with a hospital bed, chest of drawers, and closet space. Please let us know if you would prefer to bring your own hospital bed or if you have a “special” chair, etc. which you would want your loved one to have (accommodation of personal furniture will be based on space availability especially at Aiea Senior Living).  At Waialae Senior Living, where each resident has their own bedroom, customization of the room with the residents’ personal furniture, pictures, etc. can be arranged.

Q: What are your visiting hours?

A: Our visiting hours are 9:00 am to 5:00 pm daily but special arrangements can be made in advance with one our Administrators for visits at other times.

Q: Are family members allowed to dine with residents?

A: We can arrange a small private table for friends and family members to dine with a resident. Food from the outside may be brought in by family members to share with their loved one provided it is cleared through our Administrator/Nurse for individuals with special diets.  (Some restrictions may temporarily be in place due to Covid)

Q: Are families allowed to take residents on outings?

A: Yes, residents may go out with family members. Outings with family members are always strongly encouraged. Please let us know ahead of time so we can prepare your loved one for the outing.

Q: Do you accept Insurances such as Medicaid and Long Term Care Insurance?

A: For Medicaid Insurance:, NO, we're sorry but Aiea Heights Senior Living and Waialae Senior Living are "private pay" facilities. We feel that by not accepting Medicaid residents, for whom the state reimbursement is typically inadequate to maintain the standards we strive to offer, we will be able to keep the fees lower for all residents who do not qualify for Medicaid.

For Long Term Care Insurance: YES, most private Long Term Care Insurance policies will assist you in care home costs. Please check your policy for details on the coverage for care home costs. We also know that each Insurance Company has its own policies which can sometimes be confusing.  Our Financial Administrator will be able to help you with this.

Q: What are the steps in having my loved one admitted into your care home?

A: It all begins with a phone call to our Director of Nursing.  We try our best to make it as easy as possible for both you and your loved one.  The simple steps to admission:

·      Contact us and see if we are the right fit for your situation

Call Jane, our Director of Nursing, at (808) 979-6229.  Jane will answer your questions (including our range of fees) and arrange a visit to one or both of our homes. 

·      Have your loved one assessed by our RN

If you feel one of our homes is a good fit for your loved one, Jane will arrange to do a medical assessment of your loved one after which she can give you a specific fee along with details of what's included with the fee.

·      Filling in paperwork

Once you agree to proceed with admission, Jane will provide you with forms you and your loved one’s Primary Care Physician will have to complete to provide us with vital necessary information of our new resident. Forms from the Primary Care Physician can be mailed or faxed directly back to us from their office.  After the resident's forms are completed by you, call Jane to either arrange delivery or we can have the forms picked up at your home or office.

·     Now we're set to enter a new phase of your lives

After receiving the forms, we will process it and admission will be only a few days away.

Please call Jane, our Director of Nursing at (808) 979-6229 if you have any other questions or would like to schedule a visit to either of our home. We hope to hear from you soon!